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    • I want to cancel my scheduled appointment ?

    Posts: 1 ✭✭
    in Internet
    I have moved to my new house and tried to connect the wifi modem and it works well (without needing a technician to do the fix), I want to cancel my scheduled appointment

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    • Posts: 22,130 ✭✭
      You need to maintain your schedule, since if the technician does not come they can cut your line, since for Fizz the move is not completed.

      Moreover, you are blocking the previous adresse
    • Posts: 2,528 ✭✭
      Don’t cancel it ACHUDHAN it’s very difficult to have one and you need one to keep your service!
    • Posts: 170 ✭✭
      Dont cancel it you have to wait for the technician to pass by otherwise you vould lose your line
    • Posts: 93 ✭✭
      Maybe you can contact Fizz and let them know they don’t need to send a technician.
    • Posts: 24,634 admin
      Hello ACHUDHAN,
      I have verified and see that you contacted us on Live Chat and my colleague helped you further.
      As our members advised, you need to keep the moving appointment in order that the technician can check your connection and make sure your services are up and running.
      If you have any other questions, we are available between 8 am and 9 pm every day or any time at https://fizz.ca/en/contact-us
      Have a great day!
      Adelina
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