SMS doesn't work between 2 fizz users?

I can send SMS to people who are *not* FIZZ users (fido, videotron etc) without any problems, and so can my daughter (who is on my fizz plan), but when we text each other (SMS), it doesn't work. If we want to text, one of us has to be connected to WiFI. If we are both on data, or just on regular plan (unlimited text), it doesn't work. But she can text other people and so can I.
Is there a known problem related to fizz users texting to each other?

Best Answer

Answers

  • Lieux
    Lieux Posts: 2,528 ✭✭
    Congratulations Catherine!!
  • Matthew A. #24717
    Matthew A. #24717 Posts: 375 ✭✭
    Wow! Yay! Thanks for posting what worked in the end. Happy texting!
  • Juan G. #29462
    Juan G. #29462 Posts: 186 ✭✭
    Weird. What’s your phone type?
  • Martha G. #29458
    Martha G. #29458 Posts: 166 ✭✭
    It should work! It’s weird!!
  • Gabriel L. 46478
    Gabriel L. 46478 Posts: 38 ✭✭
    Nope, Sorry...
  • Patricia C5YQZ
    Patricia C5YQZ Posts: 2,685 ✭✭
    Hello!

    If your issue is resolved, you can choose the best answer to close this post

    Have a good day
  • Sergiy R.
    Sergiy R. Posts: 142 ✭✭
    Try to contact technical support.
This discussion has been closed.