Friend reference bonus month
matthew T. 59569
Posts: 12 ✭✭
in My Mobile
I did not received the notification or email and its been 2 month i paid , how does thos work ??
15
Answers
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Did you check
To track the status of your invited friends, and know the amount of the referral bonus you'll receive (or referral bonuses if several of your friends activated their plan using your referral code) :
1- Go to My Profile in your Fizz account.
2- Select Referral Bonuses.
source: https://fizz.ca/en/faq/what-kind-of-rewards-do-i-earn-for-inviting-friends8 -
I would contact Cust service for that issue7
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Do you see it as "pending" under your referrals? Did your friend receive his/her bonus? If yes, then contact customer service. If not, then I assume the referral code was not validated?7
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Double check that they used your code for the referral, as well you only get the referral bonus for the 2nd month of the billing cycle.5
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Check your credit card if you paid a ridiculous less payment. If it’s yes, you’ve received your 25$6
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I'm having this issue too! I thought it was a bug maybe, my referral bonus has been "pending" for almost 3 months. I guess I'll have to call customer service as well5
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Matthew, Claudia,
If the referral is still pending and it has been paid more than 2 months, please contact Fizz support. It can be a program bug. They will make it right for you.
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/what-kind-of-rewards-do-i-earn-for-inviting-friends
3- The green chat bubble should appear after a few seconds in the bottom right corner.5 -
You will receive it, don't worry. Just check the referral bonuses! Otherwise, contact support4
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Matthew,
You can check into your Fizz account the status of your referral bonuses.
First, connect to your Fizz account.
Click on : My Profile
Click on: Referral bonuses
You will see all the details. (thoses received and thoses pending).2 -
Hello Matthew,
I have verified your account and I don't see any referrals displayed. Additional information regarding referral program, you can find on our page: https://fizz.ca/en/faq/how-do-i-invite-friends-to-join-fizz
You can contact us by live chat, Facebook messenger, or contact forms from your Fizz account. Here you can find more details: https://fizz.ca/en/contact-us
Have a great day!
Adelina1
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