account info missing?
Options
Answers
-
If you did not confirm your email within 24 hours you can unlock yourself or contact the support
How to unblock your account:
1- Go to the Fizz login page and click on the Lost password link.
2- You will receive an email with a link that lets you reset your password and confirm your email address.
3- Create a new password. You will now be able to log into your Fizz account.
If you click on the link “Forgot?” to reset your password, you only have one hour to validate the link sent by email. If you click the link several times, make sure to only use the link from the last email you'll have receive, or else it won't work.
Source: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do6 -
Remember that if your needs for the USA are temporary and you have a discounted plan, it's better to uses add-on or pay as you go Thant to change your plan.5
-
Contact support for help. Add on for USA cound be useful if it's not a regular thing you need.6
-
Hi Esther.
Contact the support directly.
Have a nice day
3 -
Esther,
Please, contact the Fizz support by chat from 8h00 to 21h00 for advice if you're better to buy add-ons for USA than changing your actual plan.
First, connect you to your Fizz account.
Click on this link:
https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan
Click on the green chat bubble when you see it down to the right of the page.3 -
Go there https://fizz.ca/en/contact-us2
This discussion has been closed.