account info missing?

Hi,
I've set up my account and plan yet didn't activate account within 24 hours. I reset new account yet my plans aren't showing. I need to change my plan so I could use my mobile in the USA (incoming and outgoing) in addition to my existing Qc plan.
please help.

Answers

  • EdmTrance
    EdmTrance Posts: 2,766
    Hi Esther.
    Contact the support directly.
    Have a nice day :)
  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,556
    Esther,
    Please, contact the Fizz support by chat from 8h00 to 21h00 for advice if you're better to buy add-ons for USA than changing your actual plan.
    First, connect you to your Fizz account.
    Click on this link:
    https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan
    Click on the green chat bubble when you see it down to the right of the page.
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