How can i get a record of call log from one year ago?
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Amanda A. #26367
Posts: 1 ✭✭
in My Mobile
I need to contest a ticket and need my call log from June last year how is this possible?
20
Answers
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You cannot have it, fizz is a prepaid system and it does not keep this record
Try to contact the support to see if they can help you
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/abcs-fizz-mobile-services
3- The green chat bubble should appear after a few seconds in the bottom right corner.5 -
Since it is a prepaid service and also unlimited there is no record log of you phone call that are keept4
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Amanda,
Sorry,
Fizz is a prepaid service and doesnt offer the record of our phone activity during the months.4 -
Hello Amanda,
You will need to contact our support department as Mike steps suggest.
Once you are there, state your question and we might help you with that.
I also suggest you check the FAQ https://fizz.ca/en/privacy for additional information.
Cheers!
Nicolae Bogdan2 -
Hi Amanda!
Like whizz said, ask a fizz support rep!
Have a nice day!
Sincerely, Matt.
Don't hesitate to mark my answer as the best answer.1
This discussion has been closed.