When will anybody help internet up?

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quan J.
quan J. Posts: 12 ✭✭
in Internet
It had been 2days and fizz deleted my post about my internet issue. The connection is still off and they deleted my posts without explanation. The @ had blinking all day long but they ask me to check loosen screw

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  • KingKong
    KingKong Posts: 464 ✭✭
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    Hi Quan, you will have to contact the customer Service either on Facebook messenger (https://facebook.com/fizzca.) or Fizz Website by oppening this link (https://fizz.ca/fr/faq/comment-gerer-le-rendez-vous-avec-...) and simply scroll down until you see the Green Bubble, Click on it to start your Chat session with the customer service. Good Luck, they will be able to help you ! ! :)
  • quan J.
    quan J. Posts: 12 ✭✭
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    Plz See my video
  • KingKong
    KingKong Posts: 464 ✭✭
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    Did you try to reset by turning off the modem for 5 minutes?
  • Alexandre P. 40143
    Alexandre P. 40143 Posts: 204 ✭✭
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    Try to reboot your modem
  • Stanley M.
    Stanley M. Posts: 279 ✭✭
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    Try rebooting the modem, otherwise the support is your best option.
  • sokarina
    sokarina Posts: 170 ✭✭
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    Rebooting the modem could help. If it still doesn't work reach out to support
  • quan J.
    quan J. Posts: 12 ✭✭
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    never mind, after all these days technical trouble in Longueuil, I've quit FIZZ internet,
    plz just stop saying 'reboot your modem' or 'tighten screw' or 'reset factory', we user can do nothing with cable connections if its not stable then its totally technical issue
  • AntonioMar
    AntonioMar Posts: 788 ✭✭
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    If the problem is resolved, could you please close the question.
This discussion has been closed.

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