Québec plan versus Canada plan?

edivad
edivad Posts: 16 ✭✭
If I'm on the Quebec plan and want to go to Ottawa, will I be charged roaming? Or does it depend on if you're outside coverage zone?

Answers

  • KingKong
    KingKong Posts: 464 ✭✭
    Yes unfortunatly you will get charged but you can still receive calls for free.
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    The best thing to do would be to get a Canada plan for only 2$ Extra if you plan to travel many times to Ontario.
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    If you have more questions you can contact the customer Service either on Facebook messenger (https://facebook.com/fizzca.) or Fizz Website by oppening this link (https://fizz.ca/fr/faq/comment-gerer-le-rendez-vous-avec-...) and simply scroll down until you see the Green Bubble, Click on it to start your Chat session with the customer service. Good Luck, they will be able to help you ! ! :)
  • MichelP
    MichelP Posts: 8,733 ✭✭
    edivad,
    You will be obliged to buy add-on on your plan or add some money in your wallet and paying per usage.
  • Whizz
    Whizz Posts: 18,808 admin

    Hi @Edvad,

    You won't be charged roaming as there are no overage charges with Fizz :) But, if you would like to you use your services and you have Quebec coverage, you can either add money to your wallet or purchase an add-on as @michelP stated :)

     

    Jay

     

  • Alexandre P. 40143
    Alexandre P. 40143 Posts: 204 ✭✭
    You will be charge
  • Anne-laure F.
    Anne-laure F. Posts: 584 ✭✭
    Hello edivard,
    Add money in your wallet or get an add-on so you can use your services.
    Have a great day !
  • Mike
    Mike Posts: 20,643 ✭✭
    Hi Jay,
    I believe that Ottawa is considered covered in the Quebec coverage, therefore NO CHARGE!

    https://fizz.ca/en/faq/abcs-fizz-mobile-services
    The Quebec coverage area also includes the Ottawa region.
  • Sebastien
    Sebastien Posts: 2,127 ✭✭
    3 solutions : took an add-on, put money on wallet or switch to Canada plan
  • SuperFizzeur
    SuperFizzeur Posts: 3,779 ✭✭
    Hi Edivad! Thanks for your fantastic question.
    Hi, you won't be charged!
    It's been a pleasure to assist you today. If you have any further questions don't hesitate to ask.
    Don't forget to mark this answer as the best answer! :)
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