I think my Rewards Badges are glitched?
Christopher R. #23122
Posts: 2 ✭✭
in My Mobile
I've been with fizz for over 6 months and I still do not have the 1 month dinosaur badge. Is it a glitch?
19
Answers
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This is a known problem, you need to contact the support, and they will unlock it9
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Hello Christopher,
I had a look at your account and I could see that your badge wasn't added as you've mentioned and because of this our dedicated team was informed about and you will be notified by e-mail as soon as it will be added into your collection.
If you encounter anything else suspicious, don't hesitate to contact us by chat following the FAQ https://fizz.ca/en/contact-us.
I apologize in advance for this situation.
Cheers!
Nicolae Bogdan10 -
Me too, Mike is right, you'll have to contact Fizz if a badge should have unlocked but didn't.8
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Hello Elizabeth,
I had a look at your account and I could see that your badge wasn't added as you've mentioned and because of this our dedicated team was informed about and you will be notified by e-mail as soon as it will be added into your collection.
If you encounter anything else suspicious, don't hesitate to contact us by chat following the FAQ https://fizz.ca/en/contact-us.
I apologize in advance for this situation.
Cheers!
Nicolae Bogdan12 -
Hi Christopher!
I think Fizz programmers have some problem with web programming language here! There problem with correct prices, you have problem with badges!
Have a great day
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It's so bad for you2
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Me too, and I don't see the chat bubble on the Solution Hub page to contact Fizz
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This discussion has been closed.