Connexion problem?

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Simon B. 53375
Simon B. 53375 Posts: 2 ✭✭
Bonjour, ma connexion Wi-Fi arrête par intervale ? Suis je le seul? Raison?

Answers

  • Mike
    Mike Posts: 20,727 ✭✭
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    This is the english community
    Avez vous essayé de fermer le modem pour 30 seconds
    Avez vous vérifié les voyants lumineux de votre modem en avant? Quand vous avez le problème
  • Simon B. 53375
    Simon B. 53375 Posts: 2 ✭✭
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    Hello, yes i try To restart and reconfigure it, but is still deconnect my wi-fi during 30 secondes every 15 minutes approxymatly
  • MichelP
    MichelP Posts: 8,733 ✭✭
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    Simon,
    Try to reset your modem.
    Insert in 35,40 seconds with a needle into the reset button located back in the centre of the modem.
    Released it after and wait 3,4 minutes until you see all the lights of the modem coming back.
    You'll see on the screen of your computer : Easy connect.
    Types twice your password.
    You are supposed to have again a good internet connection with your Fizz modem.
    I hope it will resolve the problem about your connection.
  • Ismail S. #23029
    Ismail S. #23029 Posts: 14 ✭✭
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    probably problem with modem
  • Anne-laure F.
    Anne-laure F. Posts: 584 ✭✭
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    Hi ! Did you find the solution?
  • Pascal
    Pascal Posts: 5,655 ✭✭
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    If your answer been resolved, you can choose the best answer