Issue with the transfer of your community points
Whizz
Posts: 23,511 admin
Hi everyone,
Since April 14, there’s been an issue with the transfer of your community points to your Fizz account. It was a system glitch (that is now resolved), and our team is now working on getting those points back where they belong.
Starting this week, your points will therefore be making their way in your account. Expect to see them arrive in small batches over the course of a few days, under My Rewards.
Any points you earned since April 14 will also be sent to your Fizz account.
We sincerely apologize for the situation and thank you for your understanding.
The Fizz team.
30
Answers
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Thank you very much !9
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Thanks for the information6
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Thank you very much for this update, this good news is appreciate6
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Thanks its so sweet!6
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Thanks for the update!6
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will we get an update when the issue is fixed
Thanks8 -
Thank you and good job on the follow up! great service4
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Thank you fizz!4
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Thank you very much !5
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Thank you very much !5
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thank you fizz3
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Thank you Fizz!
It's been since march 2019, I have didnt received normally any point into my account since i've been obliged to change my email adress du to my subscription to Fizz internet.4 -
Thank you Fizz!
You are so helpful for your users like me.... beeing considerate second class users.4 -
Thank you!4
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Thanks update4
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thank you fizz4
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thank you, fizz!3
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Thanks for the Update !!3
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Thanks Fizz!!2
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Thanks you!2
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Thanks you very much!2
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Really good news!!3
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Thanks Whiiiiz2
This discussion has been closed.