cannot use my data
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Answers
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Are you under the Fizz Coverage? If not you need to enable the data roaming (For Fizz Ext)
Have you enable any data usage limit in your phone?
Double check the APN
https://fizz.ca/en/faq/how-do-i-use-my-phone-to-access-the-internet
If it doesn't work, here's how to contact customer support by chat, from 8 AM to 9 PM everyday:
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- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
- Click on this link: https://fizz.ca/en/faq/how-do-i-use-my-phone-to-access-the-internet
- The green chat bubble should appear after a few seconds in the bottom right corner.
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Do not hesitate to mark this answer as the best6 -
YES, i am under fizz coverage, but it still does not work!!!!!!6
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Hello xuanqi,
I have checked your account and I can see you've contacted our support department and they've managed to provide you a solution related to your situation.
If the situation persists or you encounter anything else suspicious, don't hesitate to contact us by chat following the FAQ https://fizz.ca/en/contact-us.
Cheers!
Nicolae Bogdan6 -
xuanqi, if you have your answer, time to select a "Best Answer" and close this discussion.3
This discussion has been closed.