Overcharged ?
Answers
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Try to contact the support
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- Go to this page https://fizz.ca/en/faq/how-do-i-fix-payment-issue, if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
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If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.9 -
Not possible to talk, only chat support. It should be available now, I just checked I can go from my phone.8
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Good luck!6
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Hope it's now ok!4
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Mike has the best answer according to me; time to select a "Best Answer" to close this discussion.2
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You checked if the modification of your plan was done correcfully ?2
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Hello Chouizz,
I'm really sorry to hear about it!
I've verified your account and I see that you've already chatted with one of my colleagues. A ticket for this issue has been addressed to our technical department to be resolved in the shortest time possible. As soon as we'll have an update, we'll notify you immediately via the email associated with your account.
Have a good one and stay safe!
Radu2
This discussion has been closed.