How to activate Dinosaur badges, been with Fizz for over 12 months?
Isabelle C. #4835
Posts: 6 ✭✭
6 months and 12 months Dinosaur badges should be on my profile, they aren’t. What should I do?
Thank you in advance dear community helpers.
Thank you in advance dear community helpers.
14
Answers
-
You must contact the support, I never did for my 12 months
12 -
Hi Isabelle, (this name is getting popular on the community) ^-^
Some badges do not unlock automatically, you have to contact the support and they will resolved that easily (and you will also get the points associated with the badges).
From my observations, theses badges are:
- All the dinosaurs badges
- Sunday badge
- Tourist badge
The other ones seems to unluck OK.
Here's how to contact customer support by chat, from 8 AM to 9 PM everyday:
- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
- Click on this link: https://fizz.ca/en/contact-us
- The green chat bubble should appear after a few seconds in the bottom right corner.
.
Have a nice day!11 -
You have to contact them!8
-
What is the sunday and tourist badge?7
-
Same thing happened to me. Contacted Fizz via Facebook Messenger, they opened a ticket, and I got my Dinosaur badge.
Now it is time to select a "Best Answer" to close this discussion.3 -
Hello Isabelle,
I checked your account and I see that you've already chatted with one of my colleagues. A ticket has been opened for this issue and our technicians are currently working to resolve it in the shortest time possible. Once we'll have an answer from them, we'll notify you immediately via the email associated with your account.
Have a good one and stay safe!
Radu4
This discussion has been closed.