Call Couldn't Connect

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Douglas C. #265
Douglas C. #265 Posts: 2 ✭✭
in My Mobile
I have been having problems using WhatsApp for calls. My phone says "Call Couldn't Connect. Couldn't place call because your phone's cellular network prevents WhatsApp calls. Try connecting to Wi-Fi and call again"
How do I change the settings on my data so that it allows these calls. Many thanks

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  • Mike
    Mike Posts: 20,759 ✭✭
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    I am using it without problem
  • MichelP
    MichelP Posts: 8,733 ✭✭
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    Douglas,
    I'm using it and it works well for me too.
    Try to contact Fizz support for more technical help.
  • Christopher C. 42730
    Christopher C. 42730 Posts: 25 ✭✭
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    try restarting your phone
  • sman
    sman Posts: 4,327 ✭✭
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    Probably you disable the use of LTE to that APP
  • Olga P. #15146
    Olga P. #15146 Posts: 719 ✭✭
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    Mine works flawless.
    Try restarting your device.
  • Whizz
    Whizz Posts: 19,222 admin
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    Hello Douglas,
    This inconvenience is not something related to your plan. The call could not go through because you have disabled the calls from your phone application. You will have to go into your phone's settings and check it out.
    Have a nice day.
    Nicolae Bogdan
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