USA Travel AddOn Not Working?
Answers
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You need to activate the data roaming and also check the APN (sometimes people have a videotron APN which is working in Quebec but it does not working in roaming)
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn16 -
activate the roaming and you get network
after that if that doesn't work test the APN15 -
Please,
Activate the roaming on your phone
and verify the APN settings on your phone.14 -
Hi Meghomita,
I am here like that other to copy the same answer, I changed my mind, follow Mike's answer.
If it does not work contact the support11 -
Enjoy your travel :-)11
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Yes, roaming data option is for the use of the LTE network!12
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Hi Meghomita,
First of all, you should active your rooming. After that, check the APN settings: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
Good luck and enjoy your trip!9 -
You may have to activate roaming for it to work.9
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Hello Meghomita,
As I have checked your account I can see that one of my colleagues already helped you.
Can you please confirm now that everything is back on track?
-Bogdan10 -
Hi Meghomita,
it seems that Fizz has solved your problem, can you let me us know what was?7 -
Mike has the best answer; please select his reply as "Best Answer" to close the discussion.2
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Make sure your roaming setting is on of your phone.1
This discussion has been closed.