Internet is not working?
Answers
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Helen,
We are Fiss users like you.
Please, contact the Fizz support for help..
Chat is available from 8h00 to 21h00 each day.
The adress is::
https://fizz.ca/en/faq/resolving-issues6 -
In order to help you more info is needed about the problem. like
Status of your router.
How is it connected to the Fizz server?...
How is the modem set up?6 -
You will have to provide a little more information on your situation for us to help you. What lights are on (and colour) on your Fizz modem?
5 -
There are some areas of Montreal which lost service earlier.3
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What part of town are you located ?
Did you try unplug the router and wait a few minutes ?
Are all the light on the router on. ?4 -
Hi Helen,
I am very sorry for the inconvenience. Our technical team is working on the matter already. As soon as they are done, we will inform you via e-mail.
Thank you very much for your understanding. We are counting on your patience.
Have a great day!
-Bogdan1
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