My payment method doesn’t work?

They refuse my payment method and all my information are right

Answers

  • Martin
    Martin Posts: 272 ✭✭
    Try to input the postal code different way (caps and space)
  • Meowth
    Meowth Posts: 94 ✭✭
    Wow listen to Fling he knows everything!
  • MichelP
    MichelP Posts: 8,733 ✭✭
    Annabelle,
    In your Fizz account:
    You must submit a valid credit card (only) : Visa, Mastercard or Visa-Debit.
    Foreign credit card and American express are not accepted.
    If you need more assitance, communicate with the Fizz support by chat online (8h00 to 21h00).
    The adress is:
    https://fizz.ca/en/contact-us
  • Nini G. #13860
    Nini G. #13860 Posts: 1,219 ✭✭
    I personally communicate with them by messenger, that’s what works best for me if I have an issue.Good luck!
  • Olivier R. #3666
    Olivier R. #3666 Posts: 1,715 ✭✭
    Please change card and try again
  • Kevin .
    Kevin . Posts: 50 ✭✭
    Hi, so did it work...If not join Fizz by messenger plz
  • Chris K. #7521
    Chris K. #7521 Posts: 486 ✭✭
    Check if the card that you added is linked as the default card for your plan. Otherwise try adding a new card or contact support.
  • Gualberto
    Gualberto Posts: 340 ✭✭
    Speak with tjem
  • BeGood
    BeGood Posts: 48 ✭✭
    Did you resolve your Problem ? Come back to us and tell what you did, Thank's
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