why my data is lost? (12G lost )
i have 12G data, but it is lost in one week , WHTA happened with Fizz ? i never use, but the report de fizz mark my data is gone, the strange is today ( 2020-01-28 00:48 ), less than one hour of the today, i checp up my count de Fizz, their report marked i use 2.5G, that is terrible, i never use my phone, my phone always conect Home WIFI, never use data of the Fizz, but 2.5G is lost, what happen the Fizz, their have a system probleme ?
17
Answers
-
Maybe someone was one your internet and you didn't know..
You should contact the support!7 -
You need to contact the support
8 -
Check your phone usage.I didn't see too many people complaining about this kind of problems yet.10
-
Are you sure your phone isn't an hotspot without password for everyone around you to use?11
-
Sometimes it happen to me .It telling me 1G left but i have 8G and really used about 2G int the phone counting data app.So for me its Fizz mistake9
-
This is not normal, communicate with them by messenger, that’s what works best for me.Good luck with this issue!7
-
It is quite possible that if you used tethering or a hot spot, that your other device performed an application or system update during that time. This can happen if you allow that device to do updates when on Wi-Fi. Of course, when tethered, that device will consider itself on Wi-Fi and perform, for instance, an OS update, which can easily work out to be in the GBs.5
-
That is terrible1
This discussion has been closed.