Payment from wallet?

Hello Sharalyn,
Your monthly payment has to be taken from the payment method associated to your account. Your wallet is only for pay per use in case your monthly plan doesn't include that service or it's depleted. I invite you to check for more info on our dedicated faq link: https://fizz.ca/en/faq/what-is-my-wallet-and-how-do-i-use-it.
Have an amazing day!
Radu