Why I’m not able to make phone calls?

Liliana G. #3765 · October 2019

Since I had activated my SIM card I’m not able to make phone calls

Mike · October 2019

Do you have a compatible phone?

https://fizz.ca/en/faq/compatible-devices

Which phone do you have?

Fizzy · October 2019

Logon your Fizz account to confirm that calls are included in your plan.

What happens when you try to make a phone call? Have you tried calling a local number?

Are you able to receive calls?

Fizztastic · October 2019

Try buying add-on minutes credit.

redhead · October 2019

Stabilisation period is theoretically over, so everything should work now ;-)

Whizz · October 2019

Hello Liliana,
In order to be able to help you further, I'm kindly asking you to contact us in private by chat. Please check the info provided on the following link: https://fizz.ca/en/contact-us.
You can also send a message via Facebook Messenger: https://facebook.com/fizzca.
In the meantime please consult this faq link: https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
Have a great day!
Radu