Why I’m not able to make phone calls?

Liliana G. #3765

Since I had activated my SIM card I’m not able to make phone calls

Mike

Do you have a compatible phone?

https://fizz.ca/en/faq/compatible-devices

Which phone do you have?

Fizzy

Logon your Fizz account to confirm that calls are included in your plan.

What happens when you try to make a phone call? Have you tried calling a local number?

Are you able to receive calls?

Fizztastic

Try buying add-on minutes credit.

redhead

Stabilisation period is theoretically over, so everything should work now ;-)

Whizz

Hello Liliana,
In order to be able to help you further, I'm kindly asking you to contact us in private by chat. Please check the info provided on the following link: https://fizz.ca/en/contact-us.
You can also send a message via Facebook Messenger: https://facebook.com/fizzca.
In the meantime please consult this faq link: https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
Have a great day!
Radu

Kovid

Did you check the sim card with another phone to see if the problem is with your phone or with the sim card itself?