Wifi/internet speed?
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Answers
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The app can really help pinpoint the bottleneck of your system.
Why can’t you access it?
I guess you already did this step, but try to restart your modem to see if it resolves your issue14 -
You can restart your modem.
Connect your computer directly to the modem via ethernet cable. Run a speedtest.
If all is well, then try the speedtest with your wifi connection.
If you are using 2.4GHz, try disabling it and using 5GHz only. Or vice versa.
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What Fizz says. Remove use of the Wifi and connect directly (hardwired) to the modem for troubleshooting purposes.11
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Noriec,,
Have you tried ( like others told you) to restart your modem and put directly after an ethernet cable to your computer? Have you tested a speed test? Did you get a better speed?
Let us know . I hope, your problem will be evolved.6 -
check this link for solution https://fizz.ca/en/faq/my-wi-fi-network-slow-how-do-i-make-it-faster
if it is still slow, you can contact Customer Service by chat :
Please check the info provided on the following link: https://fizz.ca/en/contact-us.
You can also send a message by Facebook Messenger: https://facebook.com/fizzca.
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Sometimes simply restarting the router speeds it up significantly3
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