How can i transfer my old number after i have accepted the new number from fizz ?

After weeks using a new number with fizz i would like to transfer my old number from a different company but it won't let me do it

Answers

  • Whizz
    Whizz Posts: 13,448
    Hello Cheran,
    To be able to transfer your phone number to Fizz, you will need a SIM card that is not attached to an active plan. You cannot transfer your number over an already active plan. You line with the previous provider needs to be active also. Regarding the SIM card, Mike has the right answer.
    Once you have it, you can transfer your number. Here you can find the steps you need to follow to do so: https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz .
    Thank you for your understanding!
    Have a good one!
    -Bogdan
This discussion has been closed.