call in and out
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Answers
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Contact Fizz via chat or Facebook messenger.
You can also try restarting your phone.6 -
I have the same problem since last Friday, tried reboot, doesn’t work, now waiting for the technical support.....6
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Several customers seem to be having the same issue.
Looks like you need to contact Fizz support during business hours.
Meanwhile have you tried these troubleshooting tips:
- Restart phone
- Enable airplane, then disable it.
- Change network mode (enable/disable LTE)
- Change network operator. Try roaming with FIZZ EXT to see if calls will work.
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If your issue has been resolved, please close this post by clicking on the button Make this a best answer. Thanks
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In order to help the Fizz community evolve with your question, do not forget to identify the best answer given to you by members of this discussion group using the Make Best Answer button under the answer you deem to be the best.
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Hello Fabien,
Apologies for the encountered issue.
I see that our tech team has solved the issue now. Can you please try a quick phone reset and then do a manual network switch to Fizz EXT for few moments and then switch back to Fizz?
If you have further issues regarding your mobile services, please don't hesitate to reach us.
Have a great day!
Catalin1
This discussion has been closed.