error: "You have reached the maximum number of credit cards allowed on your account"
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Van N. #8608
Posts: 1 ✭✭
in My Mobile
Hello all,
It is really uncomfortable with the system. I bought a SIM card with the support from my friend (we used his card for the payment). Now I active my Sim Card and Make a Monthly plan. However, when I add my card for the payment, the system refused and show: "You have reached the maximum number of credit cards allowed on your account".
What is that? I just added the second card for the payment. It's really bad and make me crazy.
Please give me some advice.
Thanks!
It is really uncomfortable with the system. I bought a SIM card with the support from my friend (we used his card for the payment). Now I active my Sim Card and Make a Monthly plan. However, when I add my card for the payment, the system refused and show: "You have reached the maximum number of credit cards allowed on your account".
What is that? I just added the second card for the payment. It's really bad and make me crazy.
Please give me some advice.
Thanks!
6
Answers
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You have to contact Fizz.
You can initiate a chat with Fizz by opening a help page ( example https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do ). You'll see a bubble chat at the bottom right in about 15 seconds
.4 -
Hello Van,
Apologies for this issue you have encountered.
I have verified your account and I see that my colleagues have been able to assist you. If you are having further issues, please let us know.
Have an amazing day!
Catalin3
This discussion has been closed.