Does mobile internet work nationally? Works for me in my home area code in Ottawa but nowhere else
Answers
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If you have Canadian coverage yes it must work.
Did you have activated the data roaming?
This week I read other people complaining about similar problems with data in roaming.I will contact the support.CHAT
Go to this page https://fizz.ca/en/contact-us, if you are not connect loginWait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
FACEBOOK
Your can also send a message via facebook messanger
https://facebook.com/fizzca and click send a message (this is a bit slower)CONTACT FORM
You can also fill a contact form from your account
Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.7 -
If you selected Canada coverage in your package, then you should. Roaming must be activated.
You better contact Fizz support now to fix it, as you are paying for that service.
https://fizz.ca/en/contact-us6 -
No, that's not normal. Is this a long term problem or something you've noticed recently? I have seen multiple people complain about recent problems with Fizz EXT outside of Quebec/Ottawa, but it did work for me as recently as early July while in Ontario.
Do you have roaming activated on your phone?5 -
Maybe this can help you - activate airplane mode and after 20 seconds put it back to normal.3
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Should but also sometime it doesnt. I have the problem in montrela metro. Does your phone suppoort the available bandwidth offered?
I have a Chinese Phone and it doesn't support the 4G bandwidth in Canada so im on H+ most of the time and no network in metro or at specific locations2 -
