Voicemail storing 6 instead of 10 messages and full?

Dmitry P.
Dmitry P. Posts: 1 ✭✭
in My Mobile
Hey, it says the voicemail can store 10 messages. But I have 6 of them, and now it says its full?
Thanks

Answers

  • Mike
    Mike Posts: 21,530 ✭✭
    Yes they say 10, you should contact them
  • Sarina P. #1876
    Sarina P. #1876 Posts: 78 ✭✭
    I have the same issue after 4 messages it says its full
  • Francesco V.
    Francesco V. Posts: 16 ✭✭
    You should contact customer service, I’ve had my voicemail at full a few times with 10 saved messages.
  • J D. #792
    J D. #792 Posts: 316 ✭✭
    interesting...I have never paid attention to that as I usually delete the voicemail once listened. I should test this out.
  • Whizz
    Whizz Posts: 22,963 admin
    Hello Dmitry,
    I am really sorry for the inconvenience. If the issue persists please contact us via Facebook Messenger or Live Chat. It will be a lot easier to do the troubleshooting this way. Here you can find the steps you need to follow to access the chat bubble: https://fizz.ca/en/contact-us .
    Thank you for your understanding.
    Have a good one!
    -Bogdan
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