can not subscribe to internet service

after i entered the credit card number it just wont let me advance to the next step

Answers

  • As Fizzy indicated it seems a browser problem. I had a similar problem with Firefox, and I turn on/off a parameter (privacy). Then it worked fine.
    Make sure your billing address matches.
    Otherwise, contact Fizz Support as indicated by Fizzy.
    Good luck
  • Whizz
    Whizz Posts: 8,257
    Hi Pulasthi,
    In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
    In the meantime, I advice you to try again after you delete your browser cache and cookies. You can also test with a different browser or from another device. You could also try with your browser in incognito mode.
    Have a great day!
    Radu
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