Why do you call this a community hub?
Paulesco
Posts: 15 ✭✭
Why do you call this a community hub when all the questions and answers are reviewed by a fizz employee. We do not have to be in love with fizz. This hub is supposed to be a place where we share our experience using fizz network and you know what, my experience with fizz is déplorable.
Go cheap, go fizz. Hai ca m-am suparat pe sat.
Have a good one
Go cheap, go fizz. Hai ca m-am suparat pe sat.
Have a good one
21
Answers
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Not all the questions are reviewed by a Fizz employee. But some yes. Sadly, some people are abusive on that kind of forums, this is why they are doing some control.10
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Hell no!
The fuzzy bubble chat is for fizz support and the COMMUNITY HUB should be for humble customers like "myself".8 -
I would say that less than half of the questions have a reply by a fizz employee. Still, users can still share some usefull posts here and there.9
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If you're not happy with the way posting is controlled here, go the fizzmobile subreddit. You can tell everyone about your experience on there. I haven't experienced many issues posting here.10
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You have to believe me if I tell you that I thought that they stumble around trying to help the community.8
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Hey Paul,
I'm sorry to read about your experience with Fizz. The "Hub" is a place where you can share your experience and where others can support/help each other out with all things Fizz related.
In terms of how we moderate our community, we only intervein/reply/respond when needed.
Regarding your experience, please contact us as we would love to try and change your experience to a positive one.
Cheers,
Jay8 -
Sorry Paul for your experience. But in 2019, with lack of respect sometimes showed by human being on social media, a Moderator is usually mandatory. Otherwise, this board can be useful for new members and-or if you have a special situation and you want some advice.6
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This is how all community boards function. This one is owned and operated by Fizz and as users, we are bound by their TOS.
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Great reply Whizz. Like I said, I don't think most people have a problem with the way things have been handled on this community.3
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its a place where other Fizz member can share information and help one another out since they do not have a contact number we rely on each other in the "community hub"3
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Well,? watch out you will get lip wrinkles.
You make me think that all the answers were given by fake accounts. Are you all trying to clean the image of the company or they washed your brains. WTF, not even one against the "party"? It's a kind of Twin Peaks.3 -
To say a real community, I think in reddit there is a real one. Or not, maybe there are also employee there.
In my opinion, here is called community is because this is easy to every Fizzer to ask and share their experience, no need to register another account in another website, since you have already one when subscibe to Fizz service.
A perfect community depends on not only the employee, but more on ourselves, the USERS!4 -
Users sometimes reply adding information based on their experience, and fizz employees are also paid to reply as an added bonus, but no guarantee. This is becoming common nowadays is like a ' wikipedia style croudsourced' support.3
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Can this thread be close ?1
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