Fake service
NejmEddine D.
Posts: 5 ✭✭
in My Mobile
They said that fizz service is totally functional but not can' receive or make call intenet service is down too
11
Answers
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Is this a new thing? Was it working fine for you yesterday or a few hours ago?5
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Did you just activated the service and transfer an existing number? Might take up to 2 hours to transfer the line. Otherwise, please provide some details about the issue (device you use, sim activated (y/n), etc.). We are a community of customers like you trying to help each-others, but we need more info please. And no, service is not fake. Work fine for me since February.6
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Never had any problem with them for the 5 months I'm with Fizz, except for a few glitch here and there. Are you sure your phone is compatible and unlocked?7
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If you recently transferred to fizz, you might need to message them on messenger/support page to get this sorted out.
08:00 to 21:00 week time and 10:00 to 18:00 weekend
CHAT
Go on this page https://fizz.ca/en/contact-us, if you are not connect login then Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
FACEBOOK
https://facebook.com/fizzca and click send a message (this is a bit slow)
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Maybe you'll find that it seems everything is not as same as IDEAL in reality.4
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My friend activated his service last night, and in less than an hour everything was functional.
After we completed final tuning, we noticed that we could have used information (and functionality) they sent him. It would have been even easier to setup NPA (or APN).4 -
Hi NejmEddine,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
Thank you very much for your understanding.
Have a good one!
-Bogdan2
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