No show appointment?

Harriet
Harriet Posts: 1
Scheduled an appointment for installation for may 31, 2019 between 12:30 and pm. No one has showed up and i didnt get any messages stating that no one is coming

Answers

  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 18,410

    you can read this

    https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

    or you can contact the support

    CHAT
    Go to this page https://fizz.ca/en/contact-us, if you are not connect login

    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    FACEBOOK
    Your can also send a message via facebook messanger
    https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM
    You can also fill a contact form from your account
    Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Whizz
    Whizz Posts: 8,299
    Hi Harriet,
    I can see that the technician came to your address and your installation was completed successfully.
    If you have any other unclarities regarding this situation, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
    Have a great day!
    Radu
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