text message alerts to different phones?

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Paulo B. #4590
Paulo B. #4590 Posts: 12 ✭✭
in My Mobile
I have 3 phones under one account. I noticed that all alerts are being sent to the first phone I created under the account. So my daughter gets all the texts pertaining to my other 2 phones. For example, your data has rolled over. I tried to see if I could send alerts to the correct phones, but it looks like if I change to one phone then they get all the alerts. Is there a way that phone x gets alerts for phone x and phone y gets alerts for phone y only?

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  • Stéphane B. 10644
    Stéphane B. 10644 Posts: 786 ✭✭
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    Excellent question, and I'm quite interested to see the answer.
  • Irene
    Irene Posts: 4,101 ✭✭
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    I do not have a second number associated anymore, however, can you check My Profile -> Settings -> Plan communication preference
  • Fizzy
    Fizzy Posts: 10,896 ✭✭
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    When you create the additional users' plans under the same account, you have 2 options:

    1. This option is ideal for a teenager, spouse or employee

    Choose the first option, the person WILL be able to:


    - Access their Fizz user account- Receive Fizz notifications- Participate to the forum- Participate in the My Rewards program- Modify their plan

     

    2. This option is ideal for a young child.

    Choose the second option WILL NOT be able to:




    - Modify their plan- Access their Fizz user account- Receive Fizz notifications- Participate to the forum- Participate in the My Rewards program



     

    It looks like you have option 2 for phones 2 and 3.

    If you cannot change it to option 1, you will need to contact Fizz support.

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