text message alerts to different phones?

Paulo B. #4590

I have 3 phones under one account. I noticed that all alerts are being sent to the first phone I created under the account. So my daughter gets all the texts pertaining to my other 2 phones. For example, your data has rolled over. I tried to see if I could send alerts to the correct phones, but it looks like if I change to one phone then they get all the alerts. Is there a way that phone x gets alerts for phone x and phone y gets alerts for phone y only?

Steph_PEMO1

Excellent question, and I'm quite interested to see the answer.

Irene

I do not have a second number associated anymore, however, can you check My Profile -> Settings -> Plan communication preference

Fizzy

When you create the additional users' plans under the same account, you have 2 options:

1. This option is ideal for a teenager, spouse or employee

Choose the first option, the person WILL be able to:

- Access their Fizz user account- Receive Fizz notifications- Participate to the forum- Participate in the My Rewards program- Modify their plan

 

2. This option is ideal for a young child.

Choose the second option WILL NOT be able to:

- Modify their plan- Access their Fizz user account- Receive Fizz notifications- Participate to the forum- Participate in the My Rewards program

 

It looks like you have option 2 for phones 2 and 3.

If you cannot change it to option 1, you will need to contact Fizz support.