You guys billed me for 3 phones installed of 2
Answers
-
We are normal users as you, you need to chat with them
CHAT
Go to this page https://fizz.ca/en/contact-us, if you are not connect loginWait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
FACEBOOK
Your can also send a message via facebook messanger
https://facebook.com/fizzca and click send a message (this is a bit slower)CONTACT FORM
You can also fill a contact form from your account
Once logged in, from the account panel go to My Profile -> Contact Form (the subject are limited) and fill out the form and someone will email you back.4 -
Of course, you can. You'll have to contact support and be a bit more specific.4
-
How many SIM cards have you activated?1
-
How many plans do you see when you logon your account(s)?
Is it possible you activated 3 SIMs and are using only 2 phones?
This is a public community forum. Most of us are customers just like you.
You will have to contact Fizz support to straighten this out:
3 -
Hi Frentzen,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
Thank you very much for your understanding.
Have a good one!
-Bogdan3
