Internet Plan Price is now 62$, why?
imad S. #1712
Posts: 60 ✭✭
in Internet
Hi
I subscribed to Beta Internet Plan at 45$ 120MB and now it shows 62$ even though they promised to keep introductory prices., I hope Fizz will fix this situation
I subscribed to Beta Internet Plan at 45$ 120MB and now it shows 62$ even though they promised to keep introductory prices., I hope Fizz will fix this situation
14
Answers
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Someelse posted the same problem, it seems to be a bug, contact them5
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its seems to be a bug and they fixed the issue contact support for that6
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I had a friend who had the same issue he contact support and they fixed is issue6
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You should contact Fizz support, they will create a ticket.
Yes others have reported the same issue:
https://community.fizz.ca/questions/1986237-home-internet-beta-check-account-price-increase
Here is the reply given by Whizz Fizz Team to others yesterday:
"I have escalated the situation for (customers A and
regarding this issue. Once we will solve it, we will notify you by e-mail regarding this issue you will be restored to the beta price and have refunded for the difference."3 -
I have the same problem, the price is not the same as in the beginning. Is it a general glitch or should everyone affected open a ticket?2
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Should be a specific glitch. Mine is still at the beta pricing.2
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Well, with the number of people having this problem, i would'nt use the word "specific glitch". There are probably more people having the problem that had not noticed it yet.1
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Hi Imad,
We are really sorry for the inconvenience.
This issue is known and we are working on it.
But please, contact us directly, via a contact form, so we can check it with you.
Thank's
-Luciana2
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