Internet Plan Price is now 62$, why?

imad S. #1712

Hi
I subscribed to Beta Internet Plan at 45$ 120MB and now it shows 62$ even though they promised to keep introductory prices., I hope Fizz will fix this situation

Mike

Someelse posted the same problem, it seems to be a bug, contact them

Takion

its seems to be a bug and they fixed the issue contact support for that

Sarina P. #1876

I had a friend who had the same issue he contact support and they fixed is issue

Fizzy

You should contact Fizz support, they will create a ticket.

 

Yes others have reported the same issue:

https://community.fizz.ca/questions/1986237-home-internet-beta-check-account-price-increase

 

Here is the reply given by Whizz Fizz Team to others yesterday:

"I have escalated the situation for (customers A and regarding this issue. Once we will solve it, we will notify you by e-mail regarding this issue you will be restored to the beta price and have refunded for the difference."

Alain A. #5525

I have the same problem, the price is not the same as in the beginning. Is it a general glitch or should everyone affected open a ticket?

Dominic L. #1933

Should be a specific glitch. Mine is still at the beta pricing.

Sylvain R. 2489

Well, with the number of people having this problem, i would'nt use the word "specific glitch". There are probably more people having the problem that had not noticed it yet.

Whizz

Hi Imad,
We are really sorry for the inconvenience.
This issue is known and we are working on it.
But please, contact us directly, via a contact form, so we can check it with you.
Thank's
-Luciana