When I try to send a SMS, the message is not sent and I have a message saying the message could not be sent using Fizz Network. Error 38.
Do you know what to do ?
Thank you !


  • Same for me.
    But I can receive some just fine...
  • I think it is with Fizz , many of us seem to be having the same issue. I have 3 lines and all 3 can not send SMS.
  • Kirk H.
    Kirk H. Posts: 2
    Same here, service outage.
  • :( and again we go..cant provide what we pay for..
  • Dylirius
    Dylirius Posts: 2
    Same here SMS message not sending
  • samisheikh
    samisheikh Posts: 192
    Their sms service Center number is down(+14385200092). I get that it is the stabilization period but for a company that is completely virtual, they are awful at giving updates on the forum and updating their network status.
  • Same for me !
  • Allison W.
    Allison W. Posts: 1,270
    @Sami Yes, it is the lack of communication that is truly annoying. If I'd known before I dropped my daughter off for the day, I'd have been able to tell her to text her father if she needed anything instead of texting me as usual.
  • Whizz
    Whizz Posts: 14,323
    Hi Folks,
    We had a small technical issue this morning, everything is back to normal! Thank you for your patience!
  • I confirm that it's working again now.
  • hoomanvhd
    hoomanvhd Posts: 8
    because of technical issues, no worries they can solve it
This discussion has been closed.