Data meter not working?

Claudia P. #5704
Claudia P. #5704 Posts: 4 ✭✭
in My Mobile
I think my data meter is incorrect. How do I ask for a double check of it?

Answers

  • Mike
    Mike Posts: 21,573 ✭✭
    Is not the first time. Check the data counter from your phone.
  • Dominic L. #1933
    Dominic L. #1933 Posts: 727 ✭✭
    It happened before. The data usage from your settings menu is more accurate anyways.
  • Mihaela L. #4584
    Mihaela L. #4584 Posts: 12 ✭✭
    You may also want to use an app from the store called "Data usage".After a while, it gives you a pretty good idea about your data needs.
  • Fizzy
    Fizzy Posts: 11,798 ✭✭

    Since the last network outage, several customers have reported that the account data meter display is not accurate. You can use your in-phone usage monitor or an app as suggested by others.

  • Whizz
    Whizz Posts: 23,081 admin
    Hello Claudia
    Can you please contact us by chat or facebook messenger and provide a screenshot from the Data Usage from your phone's settings menu?
    Have a good day!
    Catalin
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