I didn’t receive my ordered SIM card after delivering messages by email more than 6 days can you hel

After receiving delivery SIM card message from fizz and receipt of order of SIM card I didn’t receive in my address after 6 days please help me


  • Whizz
    Whizz Posts: 8,299
    Hello Seyedmohammadreza,
    In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
    Thank you very much for your understanding.
    Have a wonderful day!
  • There should have been a tracking number listed on the email they sent you to confirm shipping the SIM cards. However you should contact support using one of the following methods if you cannot find the tracking info and they should be able to help you.


    Go to this page https://fizz.ca/en/contact-us, and make sure you are logged in. Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.


    You can also send a message via facebook messenger

    https://facebook.com/fizzca and click send a message


    You can also fill a contact form from you account webpage.

    Once logged in, from the account panel go to My Profile -> Contact Form and fill out the form and someone wil email you back us

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