Ho do I refund the wallet, I transferred in error

Mai N. #1281
Mai N. #1281 Posts: 1 ✭✭
Ho do I refund the wallet amount that I transferred in there?
I transferred in the wallet in error, thinking it was going to pay for my monthly plan.
Or how do I credit that to my monthly plan?

Answers

  • Adam A. #3745
    Adam A. #3745 Posts: 30 ✭✭
    It isn't possible without speaking to support. But it can also be used as a prepayment credit for your next bill.
  • Chloé .
    Chloé . Posts: 33 ✭✭
    Humm good luck!!!
  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
    You can get a refund by contacting (chat) Fizz.
    I did it not long a go.
  • Whizz
    Whizz Posts: 22,859 admin
    Hello Mai,
    In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
    -Bogdan
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