How do I contact to Fizz support for my phone?
I am waiting for technical team to send an email to fix my problem to finish activating for my phone from last Friday until now but never get reply from technical team yet.
If Fizz is too busy, please tell me what to do for cancellation because as far as I did submitting order but I do not have contract issued from Fizz yet and do not have full services as ordered by me. If Fizz do not issue me contract yet that meant that Fizz do not charge by monthly, right?
If Fizz can not fix, please let me know and let me go off Fizz. It really bothers me much and upset as I can not contact Fizz service. I really hate the way handling to contact from Fizz. If I knew earlier for anything is based community hub for answers I may not want Fizz and I do not like the way question and answer because everyone is different situation. I hope this question getting into Fizz service and Fizz tell me stop using Fizz and I am happy to say goodbye to Fizz.
It is so wasting my time.and waited payment for Sim card and I really do not want to rely on Fizz community because they tried their best already and I do not want bother them.
Regards
Minh
Answers
-
To unsubscribe your can read this article
https://fizz.ca/en/faq/unsubscribe
If you want to transfer the number, transfer it and automatically you unsubscribe from Fizz.In order to contact Fizz you have different way, I will suggest the chat, however, this will be available only tomorrow afetr 8am
CHAT
Go on this page https://fizz.ca/en/contact-us, if you are not connect loginWait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
FACEBOOK
Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)FORM
You can also fill a contact form
From the panel My Profile -> Contact Form (the subject are limited)11 -
To unsubscribe your can read this article
https://fizz.ca/en/faq/unsubscribe
If you want to transfer the number, transfer it and automatically you unsubscribe from Fizz.In order to contact Fizz you have different way, I will suggest the chat, however, this will be available only tomorrow afetr 8am
CHAT
Go on this page https://fizz.ca/en/contact-us, if you are not connect loginWait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
FACEBOOK
Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)FORM
You can also fill a contact form
From the panel My Profile -> Contact Form (the subject are limited)13 -
Thank you Mike.
I try to contact them tomorrow to ask my issues for fixing but I think would be the same as last Friday from Fizz chat said was please not cancellation we will solve everything is no problem and be patient. I am lucky is I do not cancel my old provider yet but I need to talk or chat with them for confirmation leaving Fizz for good but I am only afraid them sending the bill for charging later because of that I need to chat them and giving my account for cancellation.
Thank you Mike
Minh9 -
Fizz is reachable only online0
