I need help. Is this service a joke? Who can help me?
Options
jorge T. #3775
Posts: 1 ✭✭
I have been trying for 3 days already and going around in circles in your site without any help.
I want to do a payment and all I got is:
"You have reached the maximum number of credit cards allowed on an account." It is very frustrating.
I want to do a payment and all I got is:
"You have reached the maximum number of credit cards allowed on an account." It is very frustrating.
21
Answers
-
I had the same issue... Try to chat with them.
Contact the support
CHAT
Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
FACEBOOK
Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)
FORM
You can also fill a contact form
From the panel My Profile -> Contact Form (the subject are limited)12 -
I don't think anyone here can help you. You'll have to chat with Fizz directly.8
-
You're gonna need to chat with Fizz directly. Adding credit cards is pretty broken and I've had the same issues many time. They need to manually reset the amount of credit cards that can be linked on your account back to 0.7
-
Here is info to contact Fizz customer service
Logon to your account and go to this help page
https://fizz.ca/en/solutions/my-account
You can reach Fizz via chat bubble on bottom right of screen.
7 -
Fizz customer support can help you7
-
Do a little research on the forum.. it might help you, and I understand.. that must be very frustrating ... sadly6
-
Keep trying!6
-
I had the same problem. It was fixed very quickly via chatting with customer service. They need to reset something on their end. Nothing you or we can do.5
-
The chat is your best bet for service as someone is on the other end pretty much right away daytime.3
-
the fizz services look like it's crap..I live in Montreal and I am told that there is a lot of issues.I have one of my own.I want to know if you can use your wifi calling with your iphone with fizz,so far I didn't find the answer.so I will wait a while more before becoming a fizz client...3
-
me too, and it really sucks. this company just sucks. i hve no vocabulary, i'M too mad. I even put money into the "wallet" becsause I thought it would help, but no. fucking shit.3
-
Did you finally reached FIZZ CS ?3
This discussion has been closed.