Why the plan stays the same?I had changed it before the payment cycle
Answers
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You should contact the support we are normal user
CHAT
Go on this page https://fizz.ca/en/contact-us, if you are not connect loginWait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
FACEBOOK
Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)FORM
You can also fill a contact form
From the panel My Profile -> Contact Form (the subject are limited)6 -
You new plan will come to effect at your next billing cycle. If you have more question however you can contact the Fizz costumer support!3
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I've heard of this happening before. You'll have to contact Fizz directly, but first you should make sure that your initial request actually went through. You would have received a new contract by email if it worked.4
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