Network problem
Answers
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Have you restarted your phone and/or toggled airplane mode on and off? Was today/yesterday your payment day? Sometimes the payment fails for unknown reasons.3
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Yes I did restart the phone many times. And it is not my patient day.3
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A solution that someone report, it was to select manually the network operator to fizz-ext, wait 30sec or so, and switch back to automatic5
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I have 2 0hones with fizz. Only one has problem. My sim card is working on the phone that has problem.
It is a samsung s6 update problem thanks3 -
You should contact the support by chat or Facebook. I believe that we cannot do more than this. We are only users as you5
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The best option is the chat, is fast couple of minutes to talk with someone
Go on this page https://fizz.ca/en/contact-us.
Facebook is a good option if you want an answer after hours
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The network is working fine in Ottawa.
Fizz said that we might hiccups on its network from now to the end of the stabilization period.2 -
Ottawa working fine.1
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If you encountered a problem updating the phone, then you need to fix it
You can read this
or search "how to fix samsung s6 phone update problem"
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Hi Omar,
if you're still experiencing this issue, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
Have a great day!
Radu0
