Network problem

omar E.

I dont have mobil mobile network? all day.

Allison W.

Have you restarted your phone and/or toggled airplane mode on and off? Was today/yesterday your payment day? Sometimes the payment fails for unknown reasons.

omar eloramo

Yes I did restart the phone many times. And it is not my patient day.

Mike

A solution that someone report, it was to select manually the network operator to fizz-ext, wait 30sec or so, and switch back to automatic

omar eloramo

I have 2 0hones with fizz. Only one has problem. My sim card is working on the phone that has problem.
It is a samsung s6 update problem thanks

Mike

You should contact the support by chat or Facebook. I believe that we cannot do more than this. We are only users as you

Mike

The best option is the chat, is fast couple of minutes to talk with someone

 

Go on this page https://fizz.ca/en/contact-us.

Facebook is a good option if you want an answer after hours

Kovid

The network is working fine in Ottawa.
Fizz said that we might hiccups on its network from now to the end of the stabilization period.

Rayl

Ottawa working fine.

Fizzy

If you encountered a problem updating the phone, then you need to fix it

You can read this

https://thedroidguy.com/2019/01/8-problems-you-may-encounter-during-or-after-updating-your-samsung-galaxy-s6-edge-how-to-fix-them-1047895

or search "how to fix samsung s6 phone update problem"

Whizz

Hi Omar,
if you're still experiencing this issue, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
Have a great day!
Radu