Cannot view texts with attachments, Blackberry 10 device

I can receive text messages with only text, but cannot view messages with attachments. Device is a Blackberry 10 device. Settings under APN for data and texts have been checked, mobile data is on, device restarted, ongoing issue. Has anyone with the same device had similar issue and resolved it?

Answers

  • Sebastien
    Sebastien Posts: 2,134
    Did you test with few phone numbers with different carriers?
    For me, I have an issue only from my Fizz phone to Rogers. Fizz is investiguating about it. It's working with others like Fido (yep, I know Fido is Rogers, but...), Bell, etc.
    If it's not working with ALL carriers, it's probably your APN config...
  • DinoS
    DinoS Referral Code: M7IQ8Posts: 623
    Fizz is not so friendly wiht BB 10, if possible, upgrade to new android based BB model.
  • Kovid
    Kovid Posts: 570
    Hi Brian:
    I am curious to know if your issue has been addressed.
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