Hitron modem have no date time configuration?

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kwenchana
kwenchana Posts: 23 ✭✭
in Internet
Doesn't appears that NTP is configured properly and there are no option to set the time/time zone manually, it says 1970 (unit epoch), so all the time based schedule cannot be used

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  • GyslainH
    GyslainH Posts: 319 ✭✭
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    I’m pretty sure it’s impossible
    Just look into each options carefully 1 by 1
  • kwenchana
    kwenchana Posts: 23 ✭✭
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    I've looked everywhere in the web UI and the app, no where does it allows you to set the time or see any logs (re DOCSIS provisioning), restarted many times already.
  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
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    I think date and time is set automatically by modem once connected to Fizz internet server and there is no function in UI to allow you to change date time.
    .
    DCSIS provissioning and logs should be in Status : this only allow you to see logs it does not allow you to change date/time.
    .
    At this point you can try one more thing : reset the modem or contact Fizz
    .
    To reset the CODA-4x8x, press and hold the RESET button for ten seconds, or go to
    the Admin > Device Reset screen and click Factory Reset
    .
  • kwenchana
    kwenchana Posts: 23 ✭✭
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    Nop, DOCSIS provisioning is hidden, already reset it once, it was acting up at first prior to the firmware update, I couldn't login into the web UI using the newly set WIFI password and when I tried to changed it, I couldn't connect to WIFI anymore, so I had to factory reset it.
  • Kenny L. #23
    Kenny L. #23 Posts: 794 ✭✭
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    If nothing else works, tine to contact Fizz for a replacement. You are paying for a working modem.
  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
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    Default password at reset is : password
  • FizzWiggler G.
    FizzWiggler G. Posts: 87 ✭✭
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    In my Web GUI the timezone is wrong by one-hour so the OP is correct. Furthermore, the time cannot be changed. Again the OP is correct.
    However, I do my time-based scheduling with the App. The App takes the time from the device upon which the App is installed, in my case an iPhone. So the time-based scheduling works fine anyhow.
    Perhaps you are referring to another time-based scheduling? Please provide more details if so.
  • Anne H. #1344
    Anne H. #1344 Posts: 648 ✭✭
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    There is .
  • kwenchana
    kwenchana Posts: 23 ✭✭
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    Looks like they corrected the timezone to -5 Eastern in firmware 43b8, but still 1970
  • Valeri
    Valeri Posts: 1 ✭✭
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    Hey Fizz any plans to fix time on your router?
    Schedule for Internet Blocking is broken because of this issue.
    I'm on firmware 2.0.10.43b8
  • Maria V. #3383
    Maria V. #3383 Posts: 1 ✭✭
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    Same problem here (y)
    Please fix!
  • kwenchana
    kwenchana Posts: 23 ✭✭
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    I looked at my brother's Hitron and his time is correct...?
  • Pascal H. #4056
    Pascal H. #4056 Posts: 1 ✭✭
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    Same Problem here...
    Cant use parental control with scheduled internet access because date/time showing 1970/01/01
  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
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    The work around would be : reboot your modem/router on a Thursday at 00:00:01 ( 01-01-1970 is a Thursday ).
    .
    This will not fix actual date/time , however the week days and time will be ok with your schedule.

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