Fizz UPGRADES, any expiry date?

P C. #31
P C. #31 Posts: 126 ✭✭
in My Mobile
I have multiple UPGRADES from Fizz in my account. If I apply them one by one, i.e. 250M today, then apply 500M in 2021 when the 24 months of 250M finishes, will there be any problem? Hypothetically, my 5 UPGRADES will last 10 years. Will that work or is there some kind of expiry for UPGRADES?

Answers

  • Oury
    Oury Posts: 243 ✭✭
    Upgrades will last for 2 years.
  • jean-maxime N.
    jean-maxime N. Posts: 504 ✭✭
    2 years as it is write in the Q&A
  • TheMMc
    TheMMc Posts: 489 ✭✭
    Can we will get other 250mb extra if they expire in 2 years or it’s just one shot ?
  • ReneD
    ReneD Posts: 1,810 ✭✭
    @Marc-André B.
    I'm confuse about your question.
    But to be clear, there are Perks which are a one time shots, and upgrades (form the reward program) which are valid to be used in a 2 years period.
    Nobody knows what will happen in two years from now, not even Fizz (well they certainly wont tell us).
    Chizz :))
  • Anne H. #1344
    Anne H. #1344 Posts: 648 ✭✭
    Yes 24 months.
  • P C. #31
    P C. #31 Posts: 126 ✭✭
    @René, seriously ". . . (UPGRADES) will all be obsolete in two years from the date you obtain them, activated or not." So, even if I activate the last UPGRADE in 23rd month for 24th month, everything (all un-used UPGRADES) disappear in 25th month???? Thanks in advance!!
  • P C. #31
    P C. #31 Posts: 126 ✭✭

    THANK YOU ALL for your helpful replies!!! These helped me to clarified my question and confirmed with Fizz CSR via Chat:

    ***  UPGRADES are valid for 24 months from date of APPLY, not date of RECEIPT ***

     

    So, answer to my original question is 24 months x5 = 10 years, confirmed 10 years OK. I've also asked if un-used UPGRADES will sit in account FOREVER, to be followed up with Fizz team.  I've already ask Fizz to make an OFFICIAL reply here, as I'm sure that the answer could be very important to most of us.  THANKS AGAIN EVERYONE!!!

     

    Let us now all wait for OFFICIAL answer from Fizz.

  • ReneD
    ReneD Posts: 1,810 ✭✭
    @V.C.
    Outch! I think there is going to be a general meeting at Fizz. Committing them selves for ten years is a big statement. I’ve dealt with CS many times over the last 4 months and If there is one thing they lack the most it’s constancy.
    So I personally won’t hold my breath on this. Like someone dear to me once said “if it’s to good to be true then it’s not”
    Chizz ;))
  • P C. #31
    P C. #31 Posts: 126 ✭✭

     @ Marc-André B.

    By paying bills, some activities in this community, you will get 1500 points to move to level 2.  Level 2 is  500Mb UPGRADE x 24 months.

     

    @ René D.

    I'm not really asking for 10 years, but whether I split my 5 UPGRADES into 2 or 3 batches depend on Fizz policy.  Hope Fizz doesn't forget to reply here this time.  Thanks again for all your help!!

     

  • ReneD
    ReneD Posts: 1,810 ✭✭
    @V.C.
    I’m 100% behind you! They need to up their game with such information and how they apply their policy.
    Chizz :))
  • P C. #31
    P C. #31 Posts: 126 ✭✭
    @ René D. Thank u very much for your kind words!!
    Fizz is still "new", for sure there are "rooms for improvements". Hopefully, they will come here to give official confirmation and update their FAQ to make info clearer for everyone.
  • Whizz
    Whizz Posts: 23,494 admin
    Hello, V !
    Please keep in mind that the usable life for any upgrade is two years from the date that specific upgrade has been added to your account. If you have five upgrades, they will be good for up to 24 months.
    Respectfully,
    Jiri
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