Wallet Pay as you go updated!

Dear all,
I have just found this in my account today. Fizz is so generous that call per minute is only 0.1/min.
My coverage is only Quebec, but there is no data for pay-as-you-go, maybe it is a small display bug?

Answers

  • TheMMc
    TheMMc Posts: 489
    I think it's a bug. Normaly, it's 0.25/min and not 0.10. You can contact Fizz if you want on Messenger.
  • I hope it's not a bag. That's exactly I need after beta price end. cross finger
  • Not a bug. I saw the same . And $0.10 is more reasonable than $0.25
  • Nice thx for the info , I do t think it's a bug !
  • Leifuer
    Leifuer Posts: 460
    What I actually used is not 0.25/min, nor 0.10/min, but 0.14/min.
    No idea what is going on...
    @Marc-André B @Rose H.
  • Whizz
    Whizz Posts: 8,262
    Hi Lei,
    No Bug - we just added more clarity around the pricing :)
    Jay
  • M T. #338
    M T. #338 Posts: 2,940
    If you use wallet do verify how calls are actually charged. The Fizz billing system may charge your calls at different rates per minute due to bugs. It could go from 0.10 to 0.28 for local calls.
  • M T. #338
    M T. #338 Posts: 2,940
    I just have a chat with Fizz regarding my calls, I also send the screen shot regarding 0.10/minute and the person wrote :" I can assure you that the phone call within the coverage area is charged $0.25/minute."
    .
    I'm more confused than ever !
  • Whizz
    Whizz Posts: 8,262
    Hey Lei,
    The charges in your account that you see for the wallet include taxes :)
    Jay
  • Whizz
    Whizz Posts: 8,262
    Hello, Lei Lei!
    I am wondering, do you have a voice and data plan or a data plan primarily on your account? This would help greatly to understand how to help. Make it a great day!
    Jiri
This discussion has been closed.